> For the complete documentation index, see [llms.txt](https://docs.glue.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.glue.ai/conversations/messaging-in-glue.md).

# Messaging in Glue

Glue is designed to adapt to how your team actually works. Whether you're having a quick one-on-one chat, coordinating with your department, or managing a complex project across multiple teams, Glue gives you the flexibility to communicate in the way that makes the most sense.

### Three ways to communicate

Glue offers three core message types, each optimized for different situations:

#### Threads

Threads are the core of Glue. These are organized discussions with specific participants that you can add or remove as the conversation evolves.

**Perfect for:**

* Project coordination across multiple people and groups
* Discussions that need focused participants
* Topics that require organized back-and-forth conversation

{% content-ref url="/pages/ybwICBvHEo2gjjLbbzap" %}
[Threads](/conversations/threads.md)
{% endcontent-ref %}

#### Direct Messages (DMs)

One-on-one private conversations between two people.

**Perfect for:**

* Quick questions that don't need a group audience
* Private or sensitive discussions
* Following up individually with someone

{% content-ref url="/pages/MB5Y3TlEa5RoIbbJxacw" %}
[Direct messages](/conversations/direct-messages.md)
{% endcontent-ref %}

#### Group Chat

Shared conversations where all members of a group can participate.

**Perfect for:**

* Team announcements and updates
* Real-time casual discussion
* Information everyone in the group should see

{% content-ref url="/pages/NR4i3OpTOFWzWmOjfAsB" %}
[Group chat](/conversations/group-chat.md)
{% endcontent-ref %}

### Choosing the right message type

Not sure which to use? Here's a quick guide:

| Your Situation                                   | Use This           |
| ------------------------------------------------ | ------------------ |
| Coordinating specific people on a topic          | **Thread**         |
| Discussion involves people from different groups | **Thread**         |
| Need to keep organized records of decisions      | **Thread**         |
| Need to chat privately with one person           | **Direct Message** |
| Want everyone in a group to see something        | **Group Chat**     |
| Quick informal team conversation                 | **Group Chat**     |

{% hint style="success" %}
**Flexible by design:** Any message can become a thread! If a conversation in Group Chat or a DM grows beyond its original scope, you can create a thread from that message to bring in additional participants.
{% endhint %}

***

### What you can do with messages

All message types in Glue support rich features to help you communicate effectively:

#### Express yourself

* **Text formatting** - Bold, italics, headings, lists, and code blocks
* **Emojis and reactions** - Add personality and quick responses
* **Attachments** - Share files, images, and documents

#### **Voice messages**

* Record and send up to 5 minutes of audio, right in the message composer on desktop and mobile.
* Tap to start and end, and you can review before you send. 
* Make sure to accept the prompts to give Glue access to your device's audio settings. You can grant access from your [preferences menu](/profile-and-preferences/preferences.md#audio).

#### Get attention and organize

* **@ Mentions** - Notify specific people or reference threads
* **Quote replies** - Respond to specific messages with context
* **Glue AI** - Get help, summaries, or information by mentioning @Glue AI

#### Manage your messages

* **Edit messages** - Fix typos or update information
* **Delete messages** - Remove messages you've sent
* **Search** - Find past conversations and information

#### Read Receipts

* Check who has seen your most recent sent messages. You can see a list of up to 5 people, and a count of the rest.
* This shows up in the lower righthand corner of your most recent message as an avatar pile that you can hover over for more information.

<figure><img src="/files/6UeCaVuThpJ9mbe0kYNW" alt=""><figcaption></figcaption></figure>

Explore formatting and rich content →

{% content-ref url="/pages/MEgJkjUva6IclHPPbFYo" %}
[Formatting your messages](/conversations/formatting-your-messages.md)
{% endcontent-ref %}

Master mentions and notifications →

{% content-ref url="/pages/uQGkARH6OltbWuHgwFuH" %}
[Mentions and notifications](/conversations/mentions-and-notifications.md)
{% endcontent-ref %}

***

#### **Ready to dive deeper?** Explore:

* [Threads](/conversations/threads.md) - Master Glue's most powerful messaging feature
* [Using Glue AI](/glue-ai/using-glue-ai.md) - Enhance your workflow with AI assistance
* [Keyboard shortcuts](/get-started/keyboard-shortcuts.md) - Work faster with keyboard commands

***