How to use the Resource Sidebar

Common scenarios

Connecting a series of discussions

When one conversation leads to another, create a clear trail:

1. Bug discovered in "Production Issues" thread

2. Create "Bug Investigation: Checkout Flow" thread → pin original issue

3. Create "Fix Deployed: Checkout Bug" thread → pin investigation thread

4. Anyone following along can trace the full story

Managing project work

For ongoing projects, link all related threads:

1. Start with "Project Phoenix Kickoff" thread

2. Create weekly update threads → pin kickoff in each

3. Create decision threads → pin kickoff and relevant updates

4. Everyone has quick access to the full project context

Sharing important files

Keep frequently referenced documents accessible:

• Pin design specs in implementation threads

• Pin meeting notes in follow-up discussion threads

• Pin relevant documentation in troubleshooting threads

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Frequently asked questions

Who sees pinned resources? All members of the conversation see the same pinned items in the sidebar. When you pin something, you're making it accessible to everyone in that thread, group chat, or DM.

Can I pin the same thread in multiple places? Yes! A single thread can be pinned to as many other conversations as you need. This is useful when a key discussion relates to multiple projects or topics.

What happens if someone deletes a pinned thread? The pin is automatically removed from all sidebars where it appeared. The reference gets cleaned up within a few minutes, so you won't see broken links.

Can external users see pinned resources? Yes, external users who are participants in the conversation can see and interact with the resource sidebar just like internal workspace members.

Is there a limit to how many things I can pin? There's no hard limit, but we recommend keeping your sidebar focused. If you find yourself pinning 15+ items, consider whether all of them are truly necessary for quick access.