Glue launch messaging templates

Customize these messages to fit your team's communication style. The portions that are in [bolded brackets] are meant to be edited by you before sending.

Pre-Launch: send via email

Hi Team,

I’m excited to announce that we’re moving to Glue as our new internal messaging platform!

The Glue app organizes conversations into threads and people into groups. [Customize this to why you chose Glue – and include any anecdotes if people have been piloting Glue. Example: We have been testing Glue with a small team, and have loved how easy it is to use Glue threads to keep conversations focused, and avoid the noise of other channel-based chat tools.]

Here’s a sneak peek at what you can expect:

  • Threads keep discussions on topic and easy to find

  • Groups organize threads and people around a team or project

  • Personalized inbox focuses on the messages that are important to you

  • AI-assisted conversations! Chat with AI on your own or with your teammates

Launch timing

[Customize this to alert your team to when they will use Glue. Example: Stay tuned for more updates, and get ready to start using Glue in the coming weeks! We will be We are officially launching on December 10th, so follow the steps to create your account between now and then.]

How to get started

  1. Sign up: Visit [Glue URL - you can find your invite URL in workspace settings] and create your account using your work email.

  2. Install Glue: Download the Glue apps for desktop (Mac and Windows) and mobile (iPhone and Android)

  3. Learn More: Check out the Getting Started Guide and Glue’s Help Documentation to learn more!

Questions or Feedback?

If you have questions about how to do something in Glue, the easiest thing to do is ask @Glue AI! It’s trained on Glue’s help docs. If you have a question specific to how we use Glue, or have feedback for us, please reach out to [Glue Feedback Group – optional to create a group like this for people to ask questions] or email [email alias for your internal support].

Let’s get ready to make our work more seamless and efficient with Glue!

[Your name]

At Launch: send via Glue Thread

Group: your General group (so everyone sees the message)

Thread Name: Welcome to Glue!

We’re officially up and running on Glue! 🎉

Here’s what to keep in mind as you get started:

  • Always consider threads first as the primary way to start a conversation around a short term topic — instead of sending chats or creating a new group

  • Check out our groups to see which ones you want to join!

  • Explore your inbox and learn some tips to keep your inbox focused

  • Try out Glue AI — it’s here to help with ideas, summaries, and more!

Have questions? Ask Glue AI or post in [Feedback Group Name].

Excited to work with you all in Glue!

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