Getting started for users

Start using Glue quickly as a new user!

Getting your account setup

1

Go through the account setup flow

We'll automatically take you through the account setup process when you sign up

2

Download our desktop and mobile apps

Use our Mac, iOS and Android apps for the best experience

3

Enable notifications on your devices when you first log in

Notifications need to be enabled on your device and then customized in Glue

4

Know where to go for help

Ask Glue AI your product questions or contact us for support on issues

Refer to our documentation for more details on each of these steps:

Account SetupDownload appsPush NotificationsHelp & support

Learning Glue - Fundamentals

Once your account is setup, learn the core features to get up and running with Glue

Learn about Threads — where focused conversations happen

• What is a thread?

• When and how to create a thread

• Managing threads over time

• Benefits of the threaded model

Join Groups in your workspace — where teams and projects organize their threads

• What is a group?

• How to find groups to join

• Group chat vs Thread - when to use each

Find what's important in your Inbox — your personalized view of Glue

• What's in your inbox?

  • Important Threads
  • Active Groups
  • Recent DM’s

• How to know what needs your attention

  • Red badges - you were directly @ mentioned or messaged

  • Grey badges - new activity but you are not @ mentioned

Test out your Glue powers!

• Send your first thread to a group, multiple groups, multiple people - whatever combination you like!

Learning Glue - Leveling Up!

Organize your inbox to personalize your Glue experience

Thread inbox management

• Sort by unread or recent
• Follow / unfollow
• Archive
• Mark read / unread
• Set reminders
• Manage which threads get to your inbox with Group notification settings

Star your favorites

Threads, groups, and DMs can be added to a special Starred section in your inbox for easy access

Use Glue AI to answer questions and collaborate with your team

• What is Glue AI?
• How to use Glue AI

  • 1:1

  • Multiplayer with your team