Creating new Threads

How to start Threads

There are multiple ways to create a new thread so you can easily start a conversation wherever you are in Glue.

Create menu

Use the create button in the bottom lefthand corner of the sidebar and choose the Thread option to open a new draft.

In the message editor

In the message editor in a group or DM, there's a Thread button that will turn the message you're drafting into a thread before you send it.

Pencil icon

There are multiple pencil icons throughout the app - in your inbox, in a group view, in the Glue AI tab - to make sure it's very easy to start a new thread wherever you are.

If you forget to make your message a thread before you send it, don't worry! You can create a thread off any sent message after the fact.

Thread components

There are three main components to a thread to send your first thread message. You can fill these out in any order, but this is a helpful way to get started.

1

Thread message body

You'll automatically be put into the message editor when you create a new thread. Start typing right away to get a draft going. The thread will automatically update the thread name based on what you are writing.

2

Participants

Add the people and groups you want to see the thread. You need at least one other participant on the thread to be able to send it.

Glue will suggest groups to add to the thread based on the message you are writing.

3

Thread name

You can manually write a thread name, or let Glue generate a name for you.

Pro tip: Start typing out your message first to let Glue generate a thread name for you as a starting point. When you're done writing, modify the thread name to make sure it fits your message topic and purpose.

Adding Participants

• By Name: Type the user’s name in the recipient field.

• @Mention: Mention them in a message and select "Add to thread."

• By Email: Enter their email address directly in the recipient field.

• External Participants: Invite users from outside Glue using their email address without needing to add them to your workspace or group. Note: This does not grant them access to your workspace or any other Glue information.